Don’t panic! Let us know as soon as possible, and we can help you reschedule. Send us a text message or an email to Rochester@OmegaEscapeRoom.com including your name, booking date & time, and the changes you want to make.
If it is less than 24 hours before your scheduled game time, you may be charged a rescheduling fee. Letting us know as soon as possible is the best way to avoid fees.